Looking for Happy Long-term Tenants?
New Ground Living has for a number of years successfully developed and managed residential properties in Auckland with a particular expertise in the long-term residential market as New Zealand’s first specialist Build to Rent provider.
We would now like to offer our property management services to private landlords who see the benefits of renting their properties to tenants on a long-term basis and treating their tenants as valued customers.
Why use New Ground Living Property Management Services?
At New Ground Living we are passionate about investing time and attention into properties to ensure long-term tenancies and happy tenants.
We believe that effective property management results in trust, loyalty and tenants who care about the home they live in. In the long run, this means fewer problems and longer tenancies.
We treat both our landlords and our tenants with respect, addressing problems with speed and personal attention to detail.
We have developed a significant database of prospective tenants who wish to rent their homes long-term – we currently manage residential leases with terms ranging from 2 to 7 years.
What services do we offer?
Once we’re on board, we’ll offer a fully comprehensive property management service including:
- Marketing & Advertising your property to our tenant database and the wider market
- Conducting personal property viewings
- Interviewing and carefully checking potential tenants – strict screening process
- Managing applications and bond lodgements and refunds
- Thorough and regular property inspections
- Positive and regular interaction with tenants including regular tenant surveys
- Managing your tenancy risks including regular updates on tenancy law and regulations changes
- General and specific maintenance and upkeep of your property
- Collecting rent and managing expenses
Who is our Property Management service suitable for?
Our Property Management service is tailored to suit landlords who are renting or looking to rent new or nearly new properties which satisfy the NZ Healthy Homes Standards and are warm, dry and provide a comfortable home for tenants on long term tenancies (from 2 years upwards)
We are currently offering our services in the Auckland region and hope to expand to other centres in due course.
What do we charge?
While we offer a premium specialist service, our prices are competitive. However, we have a slightly different way of doing things.
We don’t believe in add-on fees for managing maintenance or conducting inspections etc. - instead we charge a single management fee of 8.5% of gross rents received.
Any external costs are passed on without any additional service or administration fees.
Where we manage multiple properties for a single landlord we can look at also introducing some economies of scale.
What are other landlords saying about us?
"We engaged New Ground Living to let and manage a number of properties on our behalf. We’ve been very pleased with their professional level of service and attention to detail which has ensured a very smooth process for all involved." ~ PR, Property Owner/Landlord
What are tenants saying about us?
"Loving the place, atmosphere and people." ~ Tenant Survey respondent March 2020
"Happy with New Ground Living - easy to deal with."~Tenant Survey respondent March 2020
"Everything has been really amazing, I’ve been blown away with the level of care that I’ve received!"~ Tenant Survey respondent March 2020
"I really wish New Ground Living was in other parts since I have friends who are looking for a place with the security you guys give to us. Honestly, I deal with several property managers and landlords, and so far NGL is #1 on my list! Great job guys!" ~ Tenant Survey respondent March 2020
"I have had nothing but great service from my property manager. So easy to deal with and the house is lovely." ~ Tenant Survey respondent March 2020